Welcome to The Ascent Group, Inc., management consultants and leading publisher of customer service journals and reports.
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- Customer Service Consulting
- Improve Customer Service Performance and Customer Satisfaction
- Customer Service Research Publications
- In-depth Customer Care Research
- Customer Service Benchmarking Opportunities
- Benchmarking Surveys
- Summaries From Our Research Reports
- Complimentary Research Papers
- Online Order Form
- Link to Our Secure Order Page
The Ascent Group, Inc.
120 River Oak Way
Athens, GA 30605
888-749-0001 (toll free)
Email: The Ascent Group
The Ascent Group is a management consulting firm with extensive experience in customer service and call center performance improvement, benchmarking, and best practice discovery, and a leading publisher of customer service journals and reports.