Welcome to The Ascent Group, Inc., management consultants and publisher of the Service Delivery Advantage, Call Center E-Journal, and Customer Service Quarterly.
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The Ascent Group, Inc.
120 River Oak Way
Athens, GA 30605
888-749-0001 (toll free)
Email: The Ascent Group
The Ascent Group is a management consulting firm that specializes in
customer service operations and improvement, performance benchmarking,
competitive benchmarking, work management, and market research. We also
publish three journals dedicated to customer service excellence.
Other research reports available at The C Three
Group and CallCentres.net